The most recent knowledge base articles are directly below, but if you’re looking for something specific, please use our search function.

Michael Singh Michael Singh

Redacting Email Content

Need to withhold content for privacy, intellectual property or state secret reasons?

DataCove’s redaction feature is here to help! Whether requesters need PDFs or printed emails, our redaction capability can mark that content off en masse and save you time.

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Michael Singh Michael Singh

DataCove Search Methodology

One Search to rule them all, and in the darkness, find them.

So, you want to be the Sauron of Searches? The Eru Iluvatar of eDiscovery? The Frodo of…forensics?

Okay, let’s dispense with that terrible line of examples.

Knowing the best terminology to use and how to combine terms together for the most effective results is the bread and butter of DataCove. This article discusses the Search subsystem in-depth, along with detailed breakouts of the different kinds of search terms that are available and how to use them to get what you need - and get it fast.

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Michael Singh Michael Singh

Text Archiving: Disabling iMessage on iOS Devices

Capturing text messages for archiving isn’t always easy; Rich Communication Service (RCS) and iMessage both route their messages through end-to-end encryption and over different, non-telecom networks, which disallow capture.

To get those text messages archived, disabling iMessage is often a requirement. Read on to find out the best methods on how to do so.

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Michael Singh Michael Singh

Exporting PST Files from Exchange Online / Office 365

Feeling the pain of O365 Mailbox Export requests? It doesn’t have to be so bad!

Follow our rapid walkthrough on how to get those mailboxes pushed out into a PST file for later use or upload to DataCove.

Note: Even this guide won’t make Microsoft’s process faster. Just easier. :P

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Michael Singh Michael Singh

Obtaining a Letter of Undertaking for SEC Rule 17a-4

If you’re a Regulated Entity by the Securities and Exchange Commission (SEC) or FINRA and store your archives on a Hosted DataCove, Tangent can provide the Letter of Undertaking you need to be compliant with Rule 17a-4.

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Michael Singh Michael Singh

Importing PST files into DataCove

Many organizations need to import PST files, either for historical archival, centralizing old emails or pulling in some old journaling accounts. This guide all the tips and tricks to do so.

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