The most recent knowledge base articles are directly below, but if you’re looking for something specific, please use our search function.
Microsoft Outlook Connector Integration with DataCove
Make it easy for your end users to reach their archives with DataCove’s Outlook Connector.
This guide covers the steps necessary to get up and running with the Outlook Connector within ten minutes!
Text Archiving: Disabling iMessage on iOS Devices
Capturing text messages for archiving isn’t always easy; Rich Communication Service (RCS) and iMessage both route their messages through end-to-end encryption and over different, non-telecom networks, which disallow capture.
To get those text messages archived, disabling iMessage is often a requirement. Read on to find out the best methods on how to do so.
Exporting PST Files from Exchange Online / Office 365
Feeling the pain of O365 Mailbox Export requests? It doesn’t have to be so bad!
Follow our rapid walkthrough on how to get those mailboxes pushed out into a PST file for later use or upload to DataCove.
Note: Even this guide won’t make Microsoft’s process faster. Just easier. :P
Receive Federal Funding for your Cybersecurity Initiatives
The Federal government is providing free grant money to help local governments with their cybersecurity needs. Want to get a piece of that pie? Read on to learn how to qualify!
Disabling Microsoft Office 365’s Exchange Web Services (EWS) Throttling
Been running into slow performance from the Email Crawler, Teams Archiving or Folder Sync features? Microsoft’s Exchange Web Services (EWS) throttling may be the cause.
See our guide on temporarily disabling the throttling to help you get your data imported fast.
Tracking Activity via DataCove’s Audit Log
Need to see who’s doing what and when they are doing it? DataCove’s Audit Log tracks all of the user activity so you can answer those questions without breaking a sweat.
Quantifying User Mailbox Sizes in Microsoft 365’s Exchange Online
Planning to import data from Microsoft 365’s Exchange Online and want to know how much you’re going to get? Pull the counts via our walkthrough and go in prepared.
Understanding DataCove’s Deduplication Capability
Take a deeper look into how DataCove’s Deduplication and Single Instance Storage functionality works to save your DataCove’s capacity.
Configuring Microsoft Exchange Journaling (Exchange 2013, 2016, 2019 and newer)
Looking to get DataCove connected with an Exchange mail server for email archiving? Look no further than our comprehensive setup and, when necessary, troubleshooting guide.
Obtaining a Letter of Undertaking for SEC Rule 17a-4
If you’re a Regulated Entity by the Securities and Exchange Commission (SEC) or FINRA and store your archives on a Hosted DataCove, Tangent can provide the Letter of Undertaking you need to be compliant with Rule 17a-4.
Disaster Recovery: Remote Backup and Restoration
Recovering from a disaster is never fun, but a bit of preparedness will always make the job easier. DataCove’s Remote Backup automates almost everything for you.
Updating DataCove’s Network Configuration
Updating DataCove’s network configuration is easy; learn the exact process here with step by step guidance.
Importing PST files into DataCove
Many organizations need to import PST files, either for historical archival, centralizing old emails or pulling in some old journaling accounts. This guide all the tips and tricks to do so.
Enhancing DataCove’s security with IP Access Control
Add additional security to your DataCove by configuring an IP-address based Access Control List.
Using TrueCrypt Encryption for large scale data transport
Need to transport bulk encrypted data to Tangent? This article will tell you how to do it.
Using the DataCove Exchange Crawler to import historical emails
Get a head start on your email archiving by importing existing emails from Microsoft Exchange 2003, 2007, 2010, 2013, 2016, 2019 and beyond, including Office 365.
Configuring the NFS Server Role on Windows Server 2012R2 or newer
Obtain higher backup and restoration performance from your DataCove by using NFS network shares.
Complying with a Legal Email Deletion Order
Received a Legal Order to delete some emails from your systems? DataCove is equipped with a special process designed just for these tough situations.
What are Unindexable Documents on DataCove?
Sometimes DataCove will receive messages that it can’t make fully searchable. What are they and how can I find their data?
Using Search Exclusions to prevent visibility of select Email Addresses and their Content
Are you dealing with high ranking users who don’t want IT to be able to view their emails, yet the organization still needs to meet compliance by archiving them? Exclude their emails from visibility and satisfy both masters with this blacklist feature!