The most recent knowledge base articles are directly below, but if you’re looking for something specific, please use our search function.

Michael Singh Michael Singh

Text Archiving: Disabling iMessage on iOS Devices

Capturing text messages for archiving isn’t always easy; Rich Communication Service (RCS) and iMessage both route their messages through end-to-end encryption and over different, non-telecom networks, which disallow capture.

To get those text messages archived, disabling iMessage is often a requirement. Read on to find out the best methods on how to do so.

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Michael Singh Michael Singh

Exporting PST Files from Exchange Online / Office 365

Feeling the pain of O365 Mailbox Export requests? It doesn’t have to be so bad!

Follow our rapid walkthrough on how to get those mailboxes pushed out into a PST file for later use or upload to DataCove.

Note: Even this guide won’t make Microsoft’s process faster. Just easier. :P

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Michael Singh Michael Singh

Obtaining a Letter of Undertaking for SEC Rule 17a-4

If you’re a Regulated Entity by the Securities and Exchange Commission (SEC) or FINRA and store your archives on a Hosted DataCove, Tangent can provide the Letter of Undertaking you need to be compliant with Rule 17a-4.

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Michael Singh Michael Singh

Importing PST files into DataCove

Many organizations need to import PST files, either for historical archival, centralizing old emails or pulling in some old journaling accounts. This guide all the tips and tricks to do so.

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